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Dopis od servis customer

 

Dobrý den, mohl by mi někdo prosím, prosím pomoct s překladem? Tohle mi dneska přišlo mailem a zítra na tuto akci jdu. Mám s tím docela problém to přeložit.

Předem moc, moc děkuji.

Dear Steve Vai VIP Guest,

Thank you for your Steve Vai Upgrade purchase.

Below are important details regarding your package:

VIP SOUNDCHECK & MEET & GREET – TIME & PLACE The Steve Vai meet & greet + soundcheck will take place BEFORE door times. Please arrive at the venue by: 3:30PM SHARP. You will be allowed into the venue very shortly after. PLEASE ARRIVE ON TIME (if you arrive late you will miss the soundcheck & meet & greet – there will not be any refunds for late arrivals) Please pick up your VIP meet & greet laminate at the venue box office when you arrive at the venue. You will not gain access to the meet & greet/soundcheck without your VIP laminate. Please bring proper photo ID (drivers license, passport, school or work ID). The box office will not give you your laminate without checking your ID and confirming your package purchase.

** If you purchased this package as a gift for someone else, please have your guest bring a note with photocopy of your ID and ticket/package order confirmation number you received from the ticketing company at the time of purchase. The note should explain who purchased the package and who it was transferred to.

TICKETS This Upgrade Package does not include a ticket to the show. You must have purchased a ticket to the show separately from the Upgrade you purchased from Future Beat. If you have any questions regarding the ticket portion of your purchase, please contact the ticket agency the package was purchased from or visit the venue box office on show night for assistance.

PHOTO WITH STEVE VAI A VIP tour coordinator will take your picture with Steve Vai. This will be available for download 48–72 hours after your event at http://bit.ly/vai2016

VIP MERCHANDISE Your exclusive Steve Vai merchandise will be distributed to you at the meet and greet/ soundcheck.

AUTOGRAPHS An autographed 8×10 photo will be distributed to you at the meet & greet. You may also bring (1) ONE personal item to be signed by Steve Vai. Guitars are acceptable. Please note, your guitar will be your responsibility throughout the show should you choose to bring it to get autographed. Most venues will allow you to leave and re-enter before the show begins, but in the event that this is not possible, please be prepared to hold onto your guitar throughout the show.

CUSTOMER SERVICE If you have any questions and/or concerns regarding the meet and greet or VIP merchandise, please email: info@Future-Beat.com

 

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